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Privacy Policy

When in contact or interaction with Scooter Infinity personal information matters. When visiting our website and purchasing great products, you can call or email our support team for help. We believe that your privacy is an incredible priority and will do every step we can to protect your personal information.

Please take a moment of your time to read through our privacy policy so you can gather our practices, what information we use, for what reason, and how we protect that information.

 

Why we gather personal data?

When using Scooter Infinity, we use your personal data to utilise the experience of shopping with us. Showing you products related to you personally giving you better resources, making us the ultimate customer service package.

 

The types of data we collect?

Exceptional customer service is really important to us, the only information we collect is of high relevance to your service with us.

Key information includes:

·         Your full name

·         Your address

·         Telephone number

·         Email address

·         Preferred contact and payment method

So we remain an exceptional service and to improve your experience with us, we group information such as past product purchases, date of purchases and product specifications. All what we consider key customer service information.

In correspondence to the above data, we try to acknowledge the scooter make you own and desire. This helps us to learn that little more about you, so we can offer the perfect products and services, helping you relate better with our store offering information concerning you the most.

Registering with us is a personal advantage, creating your own personal profile with a login to our Scooter Infinity store. You input your name, address, telephone number, email address, scooter model along with a password; you now have your own personal secure area. This means each time you access our store, you can sign in using your email and chosen password. Once you make a purchase, our system memorises the majority of your details for your own convenience to save you time when checking out.

 

Do we share your personal data?

We are very cautious and serious when it comes to our customer’s personal data. You can rest assured that Scooter Infinity will never sell nor lend your contact information to anybody. Of course we pass on your address details to the appropriate/chosen shipment organisation, however these organisations are in full understanding of our strict security policies to protect your personal information. Should the rare occurrence of goverment or law enforcement, we may be impelled to share your personal information with such authorities.

 

What protection surrounds your personal data?

Here at Scooter Infinity we use various methods of security, including technical and physical to keep your data and information from being lost, stolen or abused. We administrate positive tactical security measures to prevent unauthorised access, disclosure, alteration and destruction of your personal data.

All your information on our online store is encrypted, meaning you must accept the SSL Certificate and use an SSL enabled browser such as Firefox, Chrome, Safari or other similar provider. This makes sure the data and information you input remains confidential, you can help us protect you by using a responsible password with a combination of letters and numbers, also using a secure internet browser like the ones mentioned above.

 

Accuracy of your personal information

At Scooter Infinity, we like your data and information to remain accurate and correct for the sole purposes of which it is intended. With your personal secure area, you can login at anytime to alter your information as necessary, if at anytime you require a copy of your personal information you can contact us via email.

 

Cookies, Other Technology

When using a website like ours you can expect to come across cookies, this small data connects your personal computer with the website so we can understand what interests you the most, keeping you logged into your user panel and to give you that all important exceptional service.

 

Further questions about privacy?

If you have a query or question in regards to our policy for protecting your personal information and data, please message us via email.

As mentioned above we take the protection of your data very seriously and will be sure to respond to any queries efficiently.

We reserve the right to change our Scooter Infinity privacy policy so be sure to check back to this page for any major updates. Should any important updates occur we will ensure we inform all customers.

Contact us via email at: contact@scooterinfinity.com - Contact us via phone: 01246 887848